Where Do We Ship ?
We are currently offering free worldwide shipping on every order! Be sure to take advantage of this promotion before it's over (we normally offer free shipping on all orders over $85). We package & ship orders to nearly every country across the globe but transit time will vary from location to location. All orders are shipped within 2 days.
How long does an order take to arrive once shipped?
All orders are processed & shipped as soon as possible through many of our domestic and international warehouses, depending on the fastest shipping method available to your location. We typically take 1 business days for handling & processing your order. The typical delivery time frame is anywhere from 3-7 business days. Depending on your location, you might receive items much earlier. Please allow extra time during our busy season as postal delays are out of our control. Additional factors such as distance, customs, natural disasters may cause further postal delays. Tracking information, including the carriers, are provided with every order. Every order is ensured, if your package does not arrive you are eligible for a refund or replacement. Please reach out to email@example.com for additional assistance in this matter or fill out our Returns formula .
Will I receive a tracking number for my package?
You can track your order on the track my order tab under Track my order in the menu bar. Tracking numbers will be sent as soon as we have shipped your order. Disclaimer: additional delays may arise that are beyond our control such as postal delays or customs inspections. Thank you for your patience and understanding in the rare chance that this may occur.
What do I do if my order is lost in the mail?
Each order will be sent with insured shipping & handling to prevent lost packages. If your order happens to get held at customs, lost in transit, or returned to us for any reason, we have your back! The postal service is out of our control once your package leaves our warehouse. However, in cases like this, because the packages are insured, we will send you a new package with priority shipping and full tracking, if possible. Please see our refund and return policy for when these might be applicable to shipping situations.
Are there any hidden customs fees or import taxes?
All prices on our webpage are displayed in EURO with all taxes completely covered on our end. . We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.